Have you had a Payday loan?
You could be owed ££££'s

Find Out With Our No Obligation Assessment

  • Date Format: DD slash MM slash YYYY

Are Due A Payday Loan Refund?

We work on a success basis without any upfront fees!

Are You Eligible?

If you've had 3 or more payday loans with the same payday lender, you may be due compensation.

Compensation may consist of;

  • Refund of interest paid
  • Reduction of interest due
  • 8% Interest
  • Removal of adverse credit history

Make Your Enquiry

Simply provide us with a few details about yourself and we will send you a confirmation email on how we can start to investigate your potential payday loan claim.

Assessment Of Your Claim

Once we’ve received your loan statement or credit report, we will conduct an assessment of your payday loan accounts to determine any potential claims.

Receive Your Instruction Form

We'll provide you with the results of our assessment, with a list of lenders we believe a claim exists.
This is provided with our CFA Agreement.

Claim Process

Once we've received your instruction form, we'll start to work on getting your compensation.
We even keep you up to date via email as your claims progress.

Can I make a claim myself?

Yes! You can make a claim directly to the lender without the need for our service free of charge.
You can also approach the Financial Ombudsman Service for free if you wish for them to review your case, if you have approached your lender first, and it falls within their remit.

What we’ll do for you

Sanderson Drake Limited is authorised and regulated by the Financial Conduct Authority Reg No. 831106

Full Assessment Of All Your Accounts

Establish Any Potential Claims

Provide Our Findings In Just 1 Working Day

Handle Your Claim From Start To Finish

Provide You With Regular Claim Updates

No Upfront Fees

We Aim To Establish Any Claims
In Just 2 Working days

Sanderson Drake understand that it can be frustrating to be waiting to find out if you could have a payday claim.

Thats why we aim to provide you with our initial assessment findings on your payday loan claims within 2 working days of having all the necessary information. Where we believe a claim is found, we will provide you with our instruction form.

We do require your account information to be able to process your claim, however where you do not hold this information, we can obtain this on your behalf upon your instruction.

How We Establish Your Claim
We make the process as easy as…. 1, 2, 3!

Initial Assessment

Once we’ve received your enquiry, we’ll contact you to discuss your potential claims.


We will then send you your documents to sign and return.


We’ll process your claim through an audit and provide our findings within 24 hours to your payday loan lender.

Find out if you have a claim without any upfront fees
Read our Terms & Conditions here

You can make a claim directly with your  lenders without charge.
You can also approach the Financial Ombudsman Service once your lender has issued their response without charge.

Are You Eligible To Make A Payday Loan Claim?

Are You Eligible To Make A Claim?

You may have been mis-sold your payday loan if:

Charges and fees were not made clear to you by the payday lender.

You had to borrow from another payday lender to pay off another payday loan.

You repeatedly borrowed more money on your payday loans from the same lender.

Upon repayment of your loan, you was in financial hardship and unable to buy required items such as food or pay your bills because the repayment was a large proportion of your monthly income.

How Much Can I Claim Back?

Each claim is dependant on its own individual merits, however we look to reclaim:

All Charges and Fees you incurred

All interest that you paid on your payday loan

Compound & Statutory Interest

Removal of any unaffordable loans from your credit history

Where applicable, the removal of any existing balance

Read Our Payday Loan Claim FAQs

What is a payday loan?

Every year, consumers borrow millions of pounds from payday lenders in the form of a ‘short term loan’ commonly known as a payday loan.

Unfortunately, many of these loans lead to further borrowing, financial hardship and in some cases, severe debt problems.

If this sounds familiar, then please contact us to discuss a potential Payday Loan Claim!

Do I need any records of my payday loans to make a claim?

Any information you hold regarding your payday loans will allow us to start our investigations upon your instruction.

Where you no longer hold any information, we can obtain this on your behalf to establish any potential claim upon your consent.

To find out more about making a payday loan claim with Sanderson Drake, or speak with one of our specialist advisors, complete our online enquiry form, or call us on freephone 01554 575000

Can I make a payday loan claim myself?

Yes, you can make a payday loan claim direct to your payday loan lender without the involvement of a Claims Management Company ‘CMC’ or Solicitor. You have the ability to take your claim to the Courts, Financial Ombudsman Service or the Financial Services Compensation Scheme should you choose.

When doing so, please ensure that you obtain sufficient evidence where making a payday loan claim as your lender may reject your complaint leading to delays where further investigation is required through the Financial Ombudsman Service.

What information do I need to make a payday loan claim?

By using Sanderson Drake, we are able to use our internal systems and processes to eliminate the need to wait for long durations such as the 40 days required to obtain your records under the Data Protection Act 2018.

Through our tried and tested methods, we can now establish if you have a claim in as little as 48 hours.

To find out more about making a payday loan claim with Sanderson Drake, or speak with one of our specialist advisors, complete our online enquiry form, or call us on freephone 01554 575000

How Do I Start A Pay Day Loan Claim?

To start a payday claim, simply complete our enquiry form and check your email for instructions on how to get your FREE Credit Report.

Once we've received your report, we can start investigating if you have a claim.

How much do you charge to make a payday loan claim?

Our fee is 36% of any compensation, redress or reduction we obtain.
Its important to remember, we don't charge any upfront fees.

We also work on a Success Basis* which means you won’t pay a penny upfront and if we are not successful in reclaiming your PPI, you won’t incur a fee.
* Subject to not cancelling your claim.

For Example:
If we secured a refund of £2,000.00
Our fee of 36% inclusive of VAT is £720.00
This leaves you with £1,280.00 after our fee has been paid.

For further examples of our fees, please refer to examples set out within our Conditional Fee Agreement.

What are your Terms & Conditions

Our Terms & Conditions in the processing of your payday loan claim can be found here.

These are also known as our Conditional Fee Agreement.

Why use Sanderson Drake Limited?

Sanderson Drake's management team have years in experience in helping and assisting consumers with Financial Claims such as payment protection, unfair charges and payday loan claims.

To find out if we can help you, simply complete our online form.

Can I cancel my payday loan claim?

You have the right to cancel your payday loan claim at any stage throughout the process by any reasonable means including telephone, email or writing.

Please note that a fee may be payable if you cancel outside of your 14 day cooling off period.

This fee is dependent on the stage in which your claim is at and can vary in price.

You can cancel your claim by

Telephone: 01554 575000

Email: [email protected]

Writing to us: Suite 2, Dura Park, 7 Yspitty Road, Llaneli, SA14 9TD

How long does a claim take?

No two claims are exactly the same and as such, the time to process your claims may vary.

Typically, your lender will provide their final response to us within 56 days of acknowledging your claim.

If your claim is rejected, additional time may be required should your claim be issued to the Financial Ombudsman Service.

How long does it take for payment?

Typically, payment is issued within 7 days of your acceptance form being received.

In some cases your lender may require 28 days from acceptance being received to issuing payment.

If you have any questions regarding your payment, please contact us on 01554 575000.

Request A Quick Callback

If your interested in finding out more, complete our online form, or request a call back:

If you have had a payday loan, you could be due a refund!